Directs and oversees all aspects of golf operations, including activities and relationships between guests, while contributing to a positive experience for members and guests and supporting overall golf club operations.
Experience Required
Bachelor's degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
Class A member of PGA/LPGA.
Ability to read and speak English is required.
Knowledge of Microsoft Office applications.
Experience with computerized POS and tee time system.
Must be able to meet the physical demands of the role, including occasionally lifting up to 50 pounds.
Essential Responsibilities
Develop, implement, and monitor annual budget, revenue goals, and expenses for operations departments.
Provide timely and accurate reporting of all financial and non-financial information as directed or required by Troon Golf management.
Monitor financial reports/statements on a daily, weekly, and monthly basis and take corrective action when necessary.
Develop, maintain, and administer organizational plans and initiate improvements as necessary.
Maintain membership with the PGA and CMAA and other professional associations, and attend workshops and meetings.
Oversee the care and maintenance of all facility physical assets.
Coordinate marketing programs designed to promote the facility's services to potential customers.
Ensure the highest standards of quality for food and beverage service on property.
Implement policies and procedures for the Golf, Food and Beverage, and Maintenance Departments, including compliance with company standards.
Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; address complaints and resolve problems.
Manage department members including, but not limited to, Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Food and Beverage Manager.
Ensure effective orientation and training for each new associate and develop ongoing training programs.
Maintain regular and reliable attendance.
Benefits
Medical, dental, and vision coverage
401(k) with employer match (19 years of age and older)
Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
