Description

Partner with a company that's devoted to shaping the future of infrastructure in financial services. Let's collaborate to explore uncharted territories and achieve extraordinary feats together.

As a Senior Director of Infrastructure Engineering in the Mainframe and Midrange Compute team at JPMorganChase, you will lead Advanced Capabilities Engineering for the firm's Mainframe and Midrange Compute platforms. This role is responsible for defining and executing the strategy for applying artificial intelligence-particularly agentic and automation-driven solutions-to transform how core compute platforms are managed, operated, and governed.

You will establish and lead a centralized Advanced Capabilities Engineering function, consolidating existing AI initiatives into a cohesive portfolio with clear architecture, controls, and delivery outcomes. The focus of this role is on using AI to automate and optimize system management activities (e.g., operations, reliability, remediation, and decision support), not rewriting application workloads such as COBOL or PL/I. This is a senior leadership role requiring strong technical judgment, experience operating in highly controlled environments, and the ability to influence across a complex, matrixed organization.

Job responsibilities

• Define and own the AI strategy for Mainframe and Midrange systems management, including the identification, prioritization, and governance of advanced capabilities and intelligent automation initiatives.
• Build, lead, and scale an Advanced Capabilities Engineering team, bringing together existing innovators and establishing consistent engineering standards, operating models, and delivery discipline.
• Lead the design, implementation, and ongoing oversight of agentic AI solutions that automate manual or repetitive infrastructure management tasks while adhering to firmwide risk, security, and control requirements.
• Partner with operations, SRE, architecture, risk, and control functions to ensure AI capabilities are implemented safely, transparently, and in alignment with JPMorganChase policies and regulatory expectations.
• Establish and manage the roadmap for AI adoption across Mainframe and Midrange platforms, including vendor partnerships, tooling strategy, and internal capability development.
• Provide senior‑level stakeholder management, communicating strategy, progress, and risk clearly to executive leaders across Infrastructure Platforms and Technology.
• Ensure platforms meet resiliency, scalability, performance, and security objectives, with AI solutions enhancing service reliability and operational effectiveness rather than introducing unmanaged risk.
• Develop and execute organizational objectives with clear accountability for outcomes, including staffing plans, budget oversight, and delivery commitments.
• Mentor and develop senior engineers and emerging leaders, building sustainable technical leadership depth within the organization.
• Champion JPMorganChase values, including a culture of inclusion, accountability, disciplined execution, and continuous improvement.

Required qualifications, capabilities, and skills

• Formal training or certification , with 10+ years of hands-on experience in enterprise infrastructure environments.
• Advanced experience applying AI and automation to infrastructure operations, including agentic or decision‑driven systems.
• 5+ years of senior leadership experience managing technologists responsible for complex, mission‑critical platforms.
• Demonstrated experience leading large, cross‑functional engineering organizations within infrastructure or platform engineering.
• Proven ability to influence across highly matrixed organizations and deliver outcomes at scale in regulated enterprise environments.
• Experience leading large, complex initiatives spanning infrastructure design, operational resilience, scalability, and system performance.
• Strong background in talent development, including hiring, mentoring, and succession planning.
• Experience owning and managing budgets and strategic investment decisions.

Preferred qualifications, capabilities, and skills

• Knowledge of Mainframe and Midrange automation, operational tooling, and platform management practices.
• Track record implementing or partnering on SRE concepts, reliability engineering, and operational efficiency improvements.
• Demonstrated ability to lead organizations through significant transformation, balancing innovation with risk and control obligations.
• Experience in financial services or similarly regulated industries, with a strong understanding of governance, controls, and audit expectations.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive. \n
\n
\n
\n
\n
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
\n
\n
\n
\n
\n