Sign on Bonus available!
Director Responsibilities
Serves as an integral part of the hospital management team responsible for the overall performance of the hospital
Helps create and drive the overall direction for the hospital which will achieve positive results through leadership
Works/consults with President/Owner to formulate a plan for hospital growth and customer satisfactionEnsures staff is following proper hospital veterinary protocols in treatment of pets by reviewing records and observing staff treatment of animals
Oversees and consults with Associate Veterinarians to ensure patients receive top quality care while minimizing patient stress and discomfort
Evaluates quality medical/compliance reports on a monthly basis and takes steps to improve areas of poor performance with team members
Reviews patient records for completeness and accuracy; uses as tool to promote medical excellence
Reviews and approves requests for alternatives of additional drugs and medical supplies for animal treatment within the hospital as needed
Fulfills the duties of a staff veterinarian including providing diagnosis and treatment of illnesses and injuries in pet patients
Mentors Associate Veterinarians to encourage new and innovative treatments are utilized at the hospital
Oversees and consults with Practice Manager to ensure the hospital is staffed and functions smoothly on a day-to-day basis
Oversees marketing initiatives to ensure hospital growth
Medical Director/Staff Veterinarian
Provides professional, medical, and nutritional diagnostics and treatment of companion animals
Performs examinations, diagnostic, medical, surgical, and dental procedures on companion animals
Explains physical exam findings and gives appropriate preventative health care protocols
Recommends and explains plans for diagnostic procedures and for medical and surgical therapies
Implements and maintains consistent medical standards and guidelines with the hospital
Evaluates and utilizes quality medical/compliance reports on a monthly basis and takes steps to improve area(s) of poor performance
Organizes systems for daily medical rounds and ensures they are consistently conducted
Reviews patient records for completeness and accuracy and uses them as a tool to promote medical excellence with all staff members
Regularly discusses cases with doctors and/or staff to optimize patient care
Customer Satisfaction
Ensures outstanding customer service throughout the hospital
Observes staff members’ interactions with clients to ensure delivery of high- quality services; oversees mentoring and/or discipline of staff members for failure to deliver high quality customer service
Encourages feedback from clients on patient care
Finance
Reviews monthly P&L reports with President/Owner to stay on track with hospital goals and identify areas of improvement.
Provides weekly/monthly reporting to President/Owner as requested
Marketing
Promotes services and new techniques to clients
Promotes nutritional programs to clients
Keeps staff informed of new treatments, goods, and services in order to encourage cross-selling at all levels
Additional Duties
Other duties as needed to ensure the success and growth of the hospital
