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Job Description:
The American Bankers Association (ABA) is seeking an experienced and strategic Senior Director, HR Technology, Operations & Analytics to advance the evolution of our HR systems, data strategy, reporting capabilities, and operational processes. This role serves as a trusted advisor to the CHRO and EVP, HR Operations & Employee Benefits, helping drive operational excellence, data-informed decision-making, and technology-enabled innovation across the HR function.
Reporting to the EVP, HR Operations & Employee Benefits, the Senior Director will oversee the HR technology roadmap, HR systems governance, workforce analytics, compensation data analysis, and process improvement initiatives. The successful candidate will combine deep HR operational expertise with strong business acumen, analytical capability, and a passion for leveraging technology, including AI-driven solutions, to improve organizational effectiveness.
Key Responsibilities
HR Technology Leadership
Develop and execute the HR technology strategy and roadmap.
Evaluate, and optimize HR technology solutions, including Workday and emerging AI-enabled capabilities.
Manage technology vendors, investments, and system enhancements to ensure alignment with organizational priorities.
Partner with HR and business leaders to maximize the effectiveness of HR systems and tools.
HR Systems Governance, Security & Compliance
Establish and maintain governance, security, and compliance standards for HR systems and data.
Oversee access controls, system documentation, audits, and business continuity planning.
Ensure adherence to organizational policies, privacy requirements, and regulatory obligations.
HR Operations Excellence
Lead efforts to streamline and improve HR processes across the employee lifecycle.
Drive automation, standardization, and continuous improvement initiatives.
Ensure operational consistency and scalability across recruiting, onboarding, compensation, benefits, talent management, and offboarding practices.
Data Analytics, Reporting & Compensation Support
Maintain and develop HR dashboards, workforce analytics, and executive reporting.
Ensure data quality, integrity, and effective governance across HR systems.
Support compensation planning, market pricing, salary benchmarking, incentive programs, and workforce planning through data-driven analyses.
Project & Change Management
Manage major HR technology implementations, upgrades, and transformation initiatives.
Develop business cases, project plans, and stakeholder engagement strategies.
Measure outcomes and ensure successful adoption of new processes and technologies.
